Asesor Para Programa De Soporte A Pacientes

IQVIA UK

Lima, Peru
Hybrid (field and office)
1 year experience in patient follow-up roles
Proficiency with crm systems like salesforce
Knowledge of peruvian health systems (essalud, minsa)
IQVIA UK is seeking a Patient Support Program Advisor in Lima, Peru, to assist patients through telephonic follow-ups, in-field visits, and documentation. The role requires a background in health-related fields and experience in patient support or healthcare operations

Job Summary

  • The role involves providing orientation, telephone follow-up, and adherence reminders to patients while resolving initial queries.
  • Candidates will conduct field visits to clinics and hospitals to gather information on access barriers and represent the program to medical teams.
  • The position requires strict adherence to pharmacovigilance regulations, including identifying and reporting adverse events within 24 hours.

Matching Summary

Match Score: 85

IQVIA UK is seeking a Patient Support Program Advisor in Lima, Peru, to assist patients through telephonic follow-ups, in-field visits, and documentation. The role requires a background in health-related fields and experience in patient support or healthcare operations.

Skills & Requirements

Must-have

  • 1 year experience in patient follow-up roles
  • Proficiency with CRM systems like Salesforce
  • Knowledge of Peruvian health systems (EsSalud, MINSA)
  • Ability to identify and report adverse events
  • Experience coordinating with medical professionals

Nice-to-have

  • Empathetic communication skills with patients
  • Proactive problem-solving for operational barriers
  • Adaptability for hybrid work environments
  • Intermediate English reading proficiency
  • Strong organizational and time management skills

Key Requirements

  • Technical or university degree in health-related fields
  • Minimum 1 year experience in similar support roles
  • Availability for hybrid work and travel within Lima

Work Rights

Not specified

Tailored Resume

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