The role is responsible for providing a welcoming, professional, and helpful experience to all members while serving as representatives of the gym's commitment to exceptional service
Job Summary
The role is responsible for providing a welcoming, professional, and helpful experience to all members while serving as representatives of the gym's commitment to exceptional service.
Employees must greet members and guests with a friendly attitude, handle inquiries promptly, and ensure the front desk area remains clean and organized.
The position requires flexibility to work evenings, weekends, and holidays while maintaining safety protocols and managing inventory levels for club amenities.
Matching Summary
The role is responsible for providing a welcoming, professional, and helpful experience to all members while serving as representatives of the gym's commitment to exceptional service.
Skills & Requirements
Must-have
Previous customer service experience
Excellent interpersonal skills
Ability to multitask in fast-paced environment
Proficiency in MS Office and gym software
Flexibility for evenings weekends holidays
Nice-to-have
Experience or interest in fitness industry
Strong organizational and problem-solving skills
Embraces company core values
Key Requirements
CPR certification required within 30 days of hire
Must attend all mandatory company trainings within 30 days