Customer Engagement Lead Vaccines Czechia

Sanofi

Prague, Czechia
Customer engagement strategy development
Omni-channel engagement strategy
Customer insight and analysis
Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers

Job Summary

  • Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers.
  • Develop and implement an annual events plan ensuring proper level of awareness for Sanofi Vaccines brands.
  • Drive preparation and execution of launches for new PPH/PMED vaccines across Central South Europe MCO, ensuring optimal positioning and delivery of vital innovations to patients and healthcare providers.

Matching Summary

Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers.

Skills & Requirements

Must-have

  • Customer engagement strategy development
  • Omni-channel engagement strategy
  • Customer insight and analysis
  • Cross-functional leadership
  • Agile ways of working
  • Digital transformation initiatives

Nice-to-have

  • Out of the box thinker
  • Innovation mindset
  • AI applications for customer insights

Key Requirements

  • Bachelor’s degree in Marketing, Business Administration, or related field
  • Deep understanding of pharmaceutical regulatory environment
  • Knowledge of innovative methodologies (scrum, lean start up, nudge, design thinking)
  • Proven experience in leading customer engagement initiatives
  • Fluent in English and local language

Work Rights

Not specified

Tailored Resume

Cover Letter