Director, Digital Marketing & Client Experience

Cotality

Sydney, Australia
Hybrid
Digital marketing strategy leadership
Performance marketing and lead generation
Martech expertise with hubspot and salesforce
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking where employees can collaborate, feel valued, and directly impact the real estate economy

Job Summary

  • Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking where employees can collaborate, feel valued, and directly impact the real estate economy.
  • The Director, Digital Marketing & Client Experience role is critical in ensuring every touchpoint and client interaction contributes to pipeline growth, commercial outcomes, and an exceptional client experience.
  • Cotality offers flexible hybrid working conditions, wellbeing leave, wellness allowances, parental leave benefits, and access to comprehensive property research platforms and mindfulness tools.

Matching Summary

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking where employees can collaborate, feel valued, and directly impact the real estate economy.

Skills & Requirements

Must-have

  • Digital marketing strategy leadership
  • Performance marketing and lead generation
  • MarTech expertise with HubSpot and Salesforce
  • Digital analytics and conversion rate optimisation
  • Client journey management from acquisition to renewal
  • Team leadership and stakeholder influence

Nice-to-have

  • Experience in B2B SaaS or fintech
  • Customer experience programs like NPS or VoC
  • Global-local marketing operating models
  • Growth mindset with experimentation and optimisation
  • Collaborative and inclusive work culture

Key Requirements

  • 10–15 years digital marketing leadership experience
  • Proven expertise in digital advertising and funnel optimisation
  • Experience shaping MarTech strategy with HubSpot and Salesforce
  • Strong commercial acumen with revenue impact
  • Proven leadership managing digital teams
  • Excellent communication bridging technical and non-technical stakeholders

Work Rights

Not specified

Tailored Resume

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