Engineer

Amex GBT

Bangalore, India
Not specified; not specified; flexible benefits in...
8 years of experience in okta support space
Okta certification required
3+ years in customer and technical support
Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry.
  • The role requires taking end-to-end ownership of questions and issues, including initial troubleshooting, root cause identification, and resolution.
  • Employees enjoy flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry.

Salary

Not specified; Not specified; Flexible benefits include health insurance, retirement programs, parental leave, adoption assistance, and wellbeing resources

Skills & Requirements

Must-have

  • 8 years of experience in OKTA Support Space
  • Okta Certification required
  • 3+ years in Customer and technical support
  • Experience supporting Identity Access Management
  • Experience supporting LDAP SSO SAML or WS-Fed

Nice-to-have

  • Creative thinking beyond industry standard practices
  • Ability to work independently with little supervision
  • Excellent analytical and organizational abilities
  • Calm composed demeanor in tough situations
  • Strong written and verbal communication skills

Key Requirements

  • 8 years of experience in OKTA Support Space
  • Okta Certification
  • 3+ years in Customer Support and technical support
  • Support 24/7 in 3 shifts

Work Rights

Not specified

Tailored Resume

Cover Letter