Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; not spec...
Call center environment
Coordination of benefits
Patient demographics collection
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • UAMS offers amazing benefits and perks including Health: Medical, Dental and Vision plans, Holiday, Vacation and Sick Leave, and Education discount for staff and dependents.
  • This position requires assisting with training and monitoring calls for new Pre-Registration Specialist staff, interacting with and assisting the public in a professional and friendly manner virtually.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Salary

Commensurate with education and experience; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Call Center Environment
  • Coordination of Benefits
  • Patient demographics collection
  • Insurance verification
  • Customer service skills

Nice-to-have

  • Teamwork and diversity
  • Patient and Family Centered Care
  • Service recovery skills
  • Positive working relationships

Key Requirements

  • High School, GED or formal educational equivalent
  • 2 years customer service
  • 2 years of healthcare experience
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter