Senior Technical Account Manager

UEG

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
Technical account management
Customer relationship management
Saas solution implementation
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers while coordinating business critical cases and escalations

Job Summary

  • The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers while coordinating business critical cases and escalations.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm, providing tools to grow, skills to develop, and long-term support for employees.
  • This role includes occasional travel up to 25%, participation in a 24x7 program, and the opportunity to pilot new programs and drive continuous improvement initiatives.

Matching Summary

The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers while coordinating business critical cases and escalations.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Technical Account Management
  • Customer relationship management
  • SaaS solution implementation
  • C-level stakeholder engagement
  • Project management skills
  • Workday product expertise

Nice-to-have

  • Fluent in German, French or Spanish
  • Collaborative team player
  • Strong communication and presentation skills
  • Ability to navigate high-stress situations
  • Flexible work environment

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or customer success
  • 5+ years managing complex SaaS solutions
  • Fluent spoken and written English
  • Experience with large enterprise accounts

Work Rights

Not specified

Tailored Resume

Cover Letter