MIS Engineer

M.TECH PRODUCTS PTE LTD

Singapore
Windows linux mac os environments
Remote troubleshooting skills
Active directory administration
The role involves addressing user tickets regarding hardware, software, and networking issues while guiding users through step-by-step solutions

Job Summary

  • The role involves addressing user tickets regarding hardware, software, and networking issues while guiding users through step-by-step solutions.
  • Responsibilities include administering company email and Active Directory as well as provisioning new or old laptops and desktops to staff.
  • The position requires recording technical issues in logs and escalating unresolved problems to the next level of support personnel.

Matching Summary

Match Score: 85

The role involves addressing user tickets regarding hardware, software, and networking issues while guiding users through step-by-step solutions.

Skills & Requirements

Must-have

  • Windows Linux Mac OS environments
  • Remote troubleshooting skills
  • Active directory administration
  • Hardware software networking support
  • Office automation products knowledge

Nice-to-have

  • Customer oriented attitude
  • Excellent problem solving skills
  • Clear instruction communication
  • Technical documentation creation

Key Requirements

  • BSc in Computer Science or relevant field
  • Proven work experience as Desktop Support Engineer
  • Knowledge of network security practices

Work Rights

Not specified

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