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Copeland is seeking an Engineer I - Technical Service to provide remote technical support for their advanced HVACR products. The ideal candidate will have a background in engineering, particularly electrical or mechanical, and a knack for solving complex technical issues over the phone.
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Job Summary
This role serves as a remote expert providing unparalleled technical support for advanced thermostats and energy management solutions.
Candidates will act as a solution architect, diagnosing intricate technical issues via phone and digital tools without physical site visits.
The position offers a hybrid work arrangement requiring on-site presence three times a week alongside flexible competitive benefits.
Matching Summary
Match Score: 75
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Copeland is seeking an Engineer I - Technical Service to provide remote technical support for their advanced HVACR products. The ideal candidate will have a background in engineering, particularly electrical or mechanical, and a knack for solving complex technical issues over the phone.
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Skills & Requirements
Must-have
6 months technical support experience
Engineering graduate Electrical or Mechanical
Fixed night shift schedule availability
Nice-to-have
Strong remote communication skills
Ability to diagnose complex puzzles
Collaboration with product development teams
Key Requirements
Minimum 6 months technical support experience
Engineering degree in Electrical or Mechanical field