Customer Service Coordinator

D. R. Horton

Tucson, Arizona, United States
Not specified; not specified; benefits: medical, d...
On-site
Schedule subcontractors for warranty repairs
Evaluate homeowner repair issues for warrantability
Process work orders via drh warranty applications
D. R. Horton is seeking a Customer Service Coordinator in Tucson, Arizona, to manage customer warranty requests and ensure high levels of customer satisfaction. The role involves scheduling repairs with subcontractors and resolving homeowner issues post-sale

Job Summary

  • The primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction.
  • The role involves scheduling subcontractors to make repairs and certifying that warranty work is completed within contractor obligations.
  • D.R. Horton offers an excellent benefits package including Medical, Dental, Vision, 401(K), and Employee Stock Purchase Plan.

Matching Summary

Match Score: 85

D. R. Horton is seeking a Customer Service Coordinator in Tucson, Arizona, to manage customer warranty requests and ensure high levels of customer satisfaction. The role involves scheduling repairs with subcontractors and resolving homeowner issues post-sale.

Salary

Not specified; Not specified; Benefits: Medical, Dental, Vision, 401(K), Stock Purchase Plan

Skills & Requirements

Must-have

  • Schedule subcontractors for warranty repairs
  • Evaluate homeowner repair issues for warrantability
  • Process work orders via DRH Warranty applications

Nice-to-have

  • Previous customer service experience preferred
  • Excel in effective positive communications
  • Work effectively in high pressure situations

Key Requirements

  • High School Diploma or GED
  • 6 months to 1 year related experience
  • Proficiency with MS Office and email

Work Rights

Not specified

Tailored Resume

Cover Letter