This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences
Job Summary
This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences.
The role requires actively developing talent, introducing technology to enable mobile operations, and ensuring a highly proactive and agile Workplace Experience Team.
Candidates must manage vendor contracts, ensure compliance with Health, Safety, Environment policies, and drive client-specific initiatives while maintaining financial controls.
Matching Summary
This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences.
Skills & Requirements
Must-have
5 years in facility management industry
Strong verbal and written communication skills
Vendor contract negotiation and management
Health Safety Environment risk management compliance
Workplace experience team leadership
Nice-to-have
Bachelor's degree in facilities management or related field
Fluent in Cantonese and English
Experience with digital platforms and technology roll-outs
Ability to adapt in fast-paced working environment
Proactive engagement with stakeholders and clients
Key Requirements
Minimum 5 years in facility management or hospitality industry
Fluency in Cantonese and English required
Bachelor's degree in facilities management, building, business or related field (preferred but not mandatory)