It Support Services Agent

QinetiQ

Farnborough, England, United Kingdom
Competitive salary; not specified; benefits
On-site
First-line technical support
Hardware, software, network troubleshooting
Microsoft windows and office 365
At QinetiQ, we’re not just imagining tomorrow we are creating it

Job Summary

  • At QinetiQ, we’re not just imagining tomorrow we are creating it.
  • As an IT Support Services Agent, you will be responsible for providing first-line technical support for the organisation’s internal users, across both legacy on-premise and modern Azure/cloud-based environments.
  • Our Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more

Matching Summary

At QinetiQ, we’re not just imagining tomorrow we are creating it.

Salary

Competitive Salary; Not specified; Benefits

Skills & Requirements

Must-have

  • First-line technical support
  • Hardware, software, network troubleshooting
  • Microsoft Windows and Office 365
  • Active Directory / Azure AD administration
  • Customer-centric service delivery

Nice-to-have

  • Empathetic approach
  • Contribute to knowledge base
  • Work with cutting-edge technology

Key Requirements

  • Previous IT support or helpdesk experience
  • ITIL Foundation v4 certification desirable
  • Eligible for SC clearance

Work Rights

Eligible for SC clearance

Tailored Resume

Cover Letter