Guest Experience Manager (saudi National)

FAENA Movement

Red Sea, Saudi Arabia
On-site
1-2 years luxury hotel experience
Fluent english and arabic speaking
Forbes or lqa service standards knowledge
FAENA Movement is seeking a Guest Experience Manager for their new location in Red Sea, Saudi Arabia, focusing on delivering exceptional and personalized guest experiences. The ideal candidate will have a background in luxury hospitality, strong leadership skills, and a commitment to service excellence

Job Summary

  • The Guest Experience Manager will serve as the custodian of the guest journey, shaping every touchpoint from pre-arrival to post-departure into a seamless, emotionally engaging experience.
  • This role requires owning the end-to-end guest journey while championing Forbes standards and ensuring audit readiness across all guest interactions.
  • Candidates must lead daily briefings, inspire front-line teams, and act as the primary escalation point for resolving guest concerns with empathy and grace.

Matching Summary

Match Score: 85

FAENA Movement is seeking a Guest Experience Manager for their new location in Red Sea, Saudi Arabia, focusing on delivering exceptional and personalized guest experiences. The ideal candidate will have a background in luxury hospitality, strong leadership skills, and a commitment to service excellence.

Skills & Requirements

Must-have

  • 1-2 years luxury hotel experience
  • Fluent English and Arabic speaking
  • Forbes or LQA service standards knowledge

Nice-to-have

  • Opera PMS system experience
  • Butler service background
  • Strong storytelling ability

Key Requirements

  • Diploma or degree in Hospitality Management preferred
  • 1–2 years' experience in Guest Relations, Butler Service, or Front Office leadership
  • Must speak fluent English and Arabic

Work Rights

Saudi National required

Tailored Resume

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