Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees
Job Summary
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
The Senior Sales Manager will be responsible for setting targets, coaching the team, managing key accounts, and ensuring customer satisfaction while meeting business objectives.
Genesys offers a competitive salary and commission structure, comprehensive benefits package, and opportunities for career growth and development.
Matching Summary
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Skills & Requirements
Must-have
strategic sales plans
drive revenue growth
lead and mentor sales team
manage key accounts
customer relationship management
forecasting and pipeline management
Nice-to-have
AI and Digital Transformation understanding
empathy and collaboration
ownership of work
Key Requirements
15+ years overall experience
8-10 years people management experience
SaaS organization experience
CCaaS/CX Industry technical and managerial skill
Regional or Enterprise-level account management
CXO relationship experience
Proven forecast accuracy, hygiene and coverage experience