AIG is seeking a Call Center Agent in Mexico City to assist customers with insurance-related inquiries, including claims and policy management. The role emphasizes customer service excellence and teamwork, with a strong focus on in-person collaboration
Job Summary
The Call Center Agent is responsible for providing immediate assistance, guiding and assessing customer needs regarding endorsement procedures, policy status, collections, renewals, reinstatements, online billing, claims follow-up, or any other type of assistance offered for our products.
This position is part of the Mexico Contact Center team, responsible for assisting our customers before and after a claim occurs.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Matching Summary
Match Score: 85
AIG is seeking a Call Center Agent in Mexico City to assist customers with insurance-related inquiries, including claims and policy management. The role emphasizes customer service excellence and teamwork, with a strong focus on in-person collaboration.