Knowledge Management Specialist

Booz Allen Hamilton

$52,900.00 to $108,000.00 (annualized usd) py
Hybrid
Knowledge governance strategy
Content gap analysis
Knowledge article quality
Support implementation of a comprehensive knowledge governance strategy

Job Summary

  • Support implementation of a comprehensive knowledge governance strategy.
  • Work with knowledge owners and contributors to ensure understanding of knowledge processes.
  • Collaborate with the Digital Transformation team to advance AI tools that optimize self‑service knowledge search capabilities.

Matching Summary

Support implementation of a comprehensive knowledge governance strategy.

Salary

$52,900.00 to $108,000.00 (annualized USD)

Skills & Requirements

Must-have

  • knowledge governance strategy
  • content gap analysis
  • knowledge article quality
  • self-service knowledge optimization
  • AI tools for search

Nice-to-have

  • self-starter
  • fast-paced environment
  • detail-oriented
  • quick learner

Key Requirements

  • 2+ years of professional experience
  • Experience with SOPs, FAQs, job aids, knowledge articles
  • Experience governing processes, standards, and documentation
  • Proficiency in Microsoft Office Suite
  • Critical and creative thinking
  • Cross-functional collaboration skills
  • HS diploma or GED

Work Rights

U.S. citizenship is required

Tailored Resume

Cover Letter