Business Manager (onsite)

Concentrix

Lake Mary, FL, United States
Base: $60,000-$67,000 usd; bonus/equity: incentive...
Onsite
Maintain and grow program revenue
Achieve financial expectations
Deliver exceptional customer service
The Business Manager is responsible for coaching and supervising a group within Operations, building and maintaining client relationships, meeting service level agreements, achieving financial expectations, and delivering exceptional customer service

Job Summary

  • The Business Manager is responsible for coaching and supervising a group within Operations, building and maintaining client relationships, meeting service level agreements, achieving financial expectations, and delivering exceptional customer service.
  • This role offers significant career growth potential, with approximately 80% of managers and leaders promoted from within, supported by free learning and leadership development programs.
  • Benefits include medical, dental, and vision insurance, an employee assistance program, 401(k) retirement plan, paid time off, holidays, and paid training days, with a base salary range of $60,000-$67,000 USD plus incentives.

Matching Summary

The Business Manager is responsible for coaching and supervising a group within Operations, building and maintaining client relationships, meeting service level agreements, achieving financial expectations, and delivering exceptional customer service.

Salary

Base: $60,000-$67,000 USD; Bonus/Equity: Incentives that align with individual and company performance; Benefits: Medical, dental, vision insurance, EAP, 401(k), PTO, holidays, paid training days

Skills & Requirements

Must-have

  • Maintain and grow program revenue
  • Achieve financial expectations
  • Deliver exceptional customer service
  • Manage client relationships
  • Ensure contract compliance
  • Develop and manage direct reports

Nice-to-have

  • People-first inclusive culture
  • Career growth and personal development
  • Positive work environment
  • Cross-functional collaboration
  • Adapt to changing business needs

Key Requirements

  • High School Diploma or GED
  • Associate’s degree preferred
  • 10+ years operations manager experience
  • 2-4 years progressive management experience
  • Must reside in the United States

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter