Guest Services Representative - Support Services - Evenings

Advocate Aurora Health

Wake Forest, North Carolina, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
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Excellent customer service skills
Ability to lift minimum 35 lbs
Fluent english speaking ability
** Advocate Aurora Health is seeking a Guest Services Representative for evening shifts at their Wake Forest location. The role requires excellent customer service skills to assist patients and visitors, along with physical demands such as lifting and moving patients. **

Job Summary

  • The role involves greeting patients and visitors while providing essential wayfinding and transportation assistance within a hospital environment.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.
  • This full-time position requires the ability to stand for long periods and safely operate wheelchairs or patient transport equipment.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a Guest Services Representative for evening shifts at their Wake Forest location. The role requires excellent customer service skills to assist patients and visitors, along with physical demands such as lifting and moving patients. **

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to lift minimum 35 lbs
  • Fluent English speaking ability
  • Front desk and data entry skills
  • Critical thinking under pressure

Nice-to-have

  • Prior healthcare experience preferred
  • Volunteer coordination experience
  • Team collaboration in medical setting

Key Requirements

  • High school education required
  • Customer service experience required
  • Computer and data entry skills required

Work Rights

Not specified

Tailored Resume

Cover Letter