Not specified; competitive compensation pyckage; c...
On-site
1-2 years call center experience
Fluent spanish verbal and written skills
Microsoft office suite proficiency
Koalafi is seeking a Bilingual Customer Support Representative to enhance its merchant support team in Richmond, VA. This role involves managing relationships with merchants, providing customer service, and handling inquiries related to financing applications
Job Summary
The company provides flexible lease-to-own financing to non-prime consumers while helping retailers increase sales.
This role involves managing merchant relationships through daily inbound and outbound contact to ensure client satisfaction.
Employees receive comprehensive benefits including medical, dental, vision, 20 PTO days, and a 401(k) with company matching.
Matching Summary
Match Score: 85
Koalafi is seeking a Bilingual Customer Support Representative to enhance its merchant support team in Richmond, VA. This role involves managing relationships with merchants, providing customer service, and handling inquiries related to financing applications.
Salary
Not specified; Competitive compensation package; Comprehensive benefits included
Skills & Requirements
Must-have
1-2 years call center experience
Fluent Spanish verbal and written skills
Microsoft Office Suite proficiency
In-person attendance in Richmond VA
Availability for nights and weekends
Nice-to-have
Proactive trend identification skills
Strong independent work ethic
Fast-paced environment adaptability
Relationship building with merchants
Key Requirements
1-2 years call center experience required
Must be located within commutable distance to Richmond VA