Lead, Customer & Business Communications

Spire Energy

Nashville, TN, US
On-site
Customer communications
Public relations
Media relations
This role has primary responsibility for producing and implementing customer communications, principally for Spire’s newest service area – the Nashville, Tennessee, region

Job Summary

  • This role has primary responsibility for producing and implementing customer communications, principally for Spire’s newest service area – the Nashville, Tennessee, region.
  • Additional responsibilities include front-line support for external marketing initiatives, local media and public relations, employee communications, and community impact and engagement efforts.
  • The individual in this role should embody a service-excellence bias and be adept at collaborating with operational partners to ensure seamless communications for external and internal parties.

Matching Summary

This role has primary responsibility for producing and implementing customer communications, principally for Spire’s newest service area – the Nashville, Tennessee, region.

Skills & Requirements

Must-have

  • customer communications
  • public relations
  • media relations
  • employee communications
  • content development
  • project management

Nice-to-have

  • service excellence bias
  • calm demeanor
  • attention to detail
  • strong ethics
  • adaptable
  • problem-solving skills

Key Requirements

  • Bachelor’s degree in communications, marketing, business, journalism, or related field
  • At least ten years of professional work experience
  • Proficiency in Microsoft Office
  • Experience with marketing automation tools preferred

Work Rights

Not specified

Tailored Resume

Cover Letter