Director, Engagement Management

ADOBE

New York, United States
$176,900 -- $323,350 annually; new york: $223,300 ...
Executive presence and judgment
Lead and develop engagement managers
Engage at the c-suite and svp level
Lead and develop a high-performing team of Engagement Managers, fostering a culture of direct feedback, continuous improvement, and high accountability

Job Summary

  • Lead and develop a high-performing team of Engagement Managers, fostering a culture of direct feedback, continuous improvement, and high accountability.
  • Serve as the senior executive point of contact for strategic enterprise accounts, engaging directly with C-suite and SVP stakeholders to define success and manage escalations.
  • Champion the use of Adobe AI Assistant and other Adobe products to automate and standardize team operations, driving operational excellence at scale.

Matching Summary

Lead and develop a high-performing team of Engagement Managers, fostering a culture of direct feedback, continuous improvement, and high accountability.

Salary

$176,900 -- $323,350 annually; New York: $223,300 - $323,350; Not specified

Skills & Requirements

Must-have

  • Executive presence and judgment
  • Lead and develop Engagement Managers
  • Engage at the C-suite and SVP level
  • Drive engagement excellence and outcomes
  • Operationalize with Adobe AI and Automation
  • Build organizational capability and scale

Nice-to-have

  • Translate complexity into clarity
  • Turn difficult conversations into durable relationships
  • Model the standard for team
  • Develop instincts in others
  • High emotional intelligence, low ego

Key Requirements

  • 12+ years enterprise technology experience
  • 5+ years people leadership experience
  • Track record operating at C-suite/SVP level
  • Deep experience managing post-sales delivery
  • Drive adoption of AI/automation tooling

Work Rights

Not specified

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