Customer Service Representative With Spanish

3M

Wrocław, Poland
Not specified; not specified; competitive pyy + be...
Hybrid – minimum 2 days per week/8 days per month in office.
2-3 years customer service experience
Sap erp system proficiency
Salesforce crm proficiency
3M is seeking a Customer Service Representative fluent in Spanish for their Wrocław office, emphasizing proactive customer relationship management and order handling. The ideal candidate should possess strong ERP and CRM skills, with a minimum of 2-3 years of relevant experience

Job Summary

  • You will serve as the single point of contact for Premium Accounts, proactively managing relationships and anticipating service needs.
  • The role involves handling order transactions, reviewing purchase orders for compliance, and driving process improvements using Salesforce functionalities.
  • 3M offers a competitive benefits package including private medical care, life insurance, retirement schemes, and opportunities for global work.

Matching Summary

Match Score: 85

3M is seeking a Customer Service Representative fluent in Spanish for their Wrocław office, emphasizing proactive customer relationship management and order handling. The ideal candidate should possess strong ERP and CRM skills, with a minimum of 2-3 years of relevant experience.

Salary

Not specified; Not specified; Competitive pay and benefits benchmarked with comparable companies

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • SAP ERP system proficiency
  • Salesforce CRM proficiency
  • English and Spanish C1 level
  • Order management and logistics

Nice-to-have

  • Portuguese, Italian or French language skills
  • Highly self-motivated attitude
  • Strong interpersonal relationship building
  • Analytical problem-solving approach
  • Flexibility to adapt to changing priorities

Key Requirements

  • Minimum 2-3 years professional experience in Customer Service
  • Equivalent experience in Order Management, Supply Chain, or Accounting
  • C1 level proficiency in both English and Spanish languages

Work Rights

Not specified

Tailored Resume

Cover Letter