Address client concerns quickly and professionally
The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff
Job Summary
The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff.
The ideal candidate will demonstrate leadership within the organization, setting an example for their team while encouraging continuous improvement.
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
Matching Summary
The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff.
Skills & Requirements
Must-have
Manage and develop Service Team members
Deliver highest level of customer experience
Address client concerns quickly and professionally
Monitor employee work and provide guidance
Analyze and interpret internal reports
Nice-to-have
Innovators making significant impact
Community for innovators
Drive continuous improvement
Build world-class team from the ground up
Key Requirements
Minimum 10 years varied automotive service experience
Experience managing a team of technicians
Verifiable track record of excellence in Customer Service
Willingness to assist on repairs on an as needed basis