Policy Support Officer I

QBE

Customer service via phone calls
Regulatory compliance
Billing inquiries resolution
The Policy Support Officer I provides customer service by answering inquiries related to products, processes, and policies

Job Summary

  • The Policy Support Officer I provides customer service by answering inquiries related to products, processes, and policies.
  • This role ensures compliance with regulatory requirements and maintains good relationships with stakeholders.
  • Candidates are expected to exhibit a professional demeanor and deliver personalized service to meet customer expectations.

Matching Summary

The Policy Support Officer I provides customer service by answering inquiries related to products, processes, and policies.

Skills & Requirements

Must-have

  • Customer service via phone calls
  • Regulatory compliance
  • Billing inquiries resolution

Nice-to-have

  • Strong spoken and written English
  • Adaptable to fast-paced environment
  • Problem solving skills

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 0-1 year relevant experience
  • Call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter