The Patient Accounting Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies
Job Summary
The Patient Accounting Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies.
Staff members may perform duties including payment posting, cash reconciliation, refund processing, and insurance follow-up in a call center setting.
The position requires the ability to handle difficult customers in stressful situations while resolving conflicts independently or escalating to management when appropriate.
Matching Summary
The Patient Accounting Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies.
Skills & Requirements
Must-have
High School Diploma or GED required
Minimum 6 months customer service experience
Proficiency with PC and Microsoft Office
Nice-to-have
Experience handling difficult customers
Ability to resolve conflicts independently
Knowledge of Epic EMR system preferred
Strong critical thinking and problem-solving skills
Key Requirements
High School Diploma or GED
Minimum 6 months experience in customer service or healthcare