Technical Service Specialist/sr. Specialist - Istanbul
AbbVie
Istanbul, , Türkiye
Fully remote
Technical solution provider
Installation qualification procedures
Technical service support
This position works at Istanbul location in the Core Diagnostics Division empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life
Job Summary
This position works at Istanbul location in the Core Diagnostics Division empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life.
Acts as technical solution provider for effective and uninterrupted system operation and performs IQOQ procedures during and after installations.
Success in this role is measured by customer satisfaction scores, service key performance indicators achievement, and economic growth and profitability per district.
Matching Summary
This position works at Istanbul location in the Core Diagnostics Division empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life.
Skills & Requirements
Must-have
Technical solution provider
Installation qualification procedures
Technical service support
Customer relationship skills
Electromechanical system maintenance
Travel within service area
Nice-to-have
Analytical tools interest
Software-oriented solutions
Proactive issue engagement
Strong task management
Key Requirements
Bachelor’s degree or equivalent experience
Minimum 5 years diagnostic industry experience
University degree in Engineering or related field preferred