Fraud Investigator

Koalafi

Richmond, VA, United States
On-site
Monitor and research risk signals
Assess new merchant partners
Investigate suspicious behavior patterns
Koalafi is seeking a Fraud Investigator to monitor and assess fraud risks associated with merchant and customer behavior. The ideal candidate will have at least two years of relevant experience in fraud detection and will work on-site in Richmond, VA

Job Summary

  • As a Fraud Investigator, you will monitor and research risk signals for both customers and merchants that could indicate some form of fraud is being committed.
  • You will be expected to use these tools and call available telephone numbers to reach as accurate a conclusion as possible.
  • We offer competitive compensation & benefits packages to keep you at your best.

Matching Summary

Match Score: 85

Koalafi is seeking a Fraud Investigator to monitor and assess fraud risks associated with merchant and customer behavior. The ideal candidate will have at least two years of relevant experience in fraud detection and will work on-site in Richmond, VA.

Skills & Requirements

Must-have

  • Monitor and research risk signals
  • Assess new merchant partners
  • Investigate suspicious behavior patterns
  • Utilize fraud prevention tools
  • Collaborate across departments

Nice-to-have

  • Strong sense of ownership
  • Comfortable with difficult conversations
  • Fast-paced, dynamic environment

Key Requirements

  • 2+ years of relevant experience
  • High school diploma, GED, or equivalent
  • Bilingual (English/Spanish) strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter