Guest Experience Lead | James Street

lululemon

Brisbane, Queensland, Australia
Base: competitive; bonus: team-based bonus program...
On-site
1 year retail or customer experience
Leading, mentoring, or delegating with others
Ability to travel to assigned store
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves leading the floor, reviewing business data to drive sales goals, and participating in the store's hiring and training processes.
  • Lululemon offers a total rewards program including competitive base pay, team-based bonuses, paid time off, and personal development programs.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.

Salary

Base: Competitive; Bonus: Team-based bonus program; Benefits: Paid time off, employee discounts, fitness classes

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • leading, mentoring, or delegating with others
  • ability to travel to assigned store

Nice-to-have

  • High school diploma equivalent
  • 1 year of retail/sales leadership experience
  • creating an inclusive environment

Key Requirements

  • Must be legally authorized to work in Australia
  • 1 year retail or customer experience required
  • Some experience in leading or mentoring others

Work Rights

Must be legally authorized to work in Australia

Tailored Resume

Cover Letter