The Senior Manager, PMO Excellence and Launch Operations, partners with the Launch Office leadership team to establish launch-focused workflows and deliver seamless execution across ServiceNow's product launches and other ad hoc global marketing programs
Job Summary
The Senior Manager, PMO Excellence and Launch Operations, partners with the Launch Office leadership team to establish launch-focused workflows and deliver seamless execution across ServiceNow's product launches and other ad hoc global marketing programs.
This role brings deep PMO expertise to create structured execution models while orchestrating day-to-day coordination across 15+ concurrent workstreams.
If you're passionate about process, energized by building, and ready to bring your AI-native thinking to one of the most dynamic marketing organizations in enterprise tech — this is your moment.
Matching Summary
The Senior Manager, PMO Excellence and Launch Operations, partners with the Launch Office leadership team to establish launch-focused workflows and deliver seamless execution across ServiceNow's product launches and other ad hoc global marketing programs.
Salary
Base: $165,500 - $289,600; Bonus/Equity: variable/incentive compensation and benefits; Benefits: health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan and family leave programs
Skills & Requirements
Must-have
PMO Excellence
Launch Operations
orchestrate 15+ workstreams
dependency management
AI-native mindset
structured execution models
Nice-to-have
calm, precise execution
passion for process
builder mentality
relentless follow-through
Key Requirements
10-12 years marketing program management experience