Supervisor De Atendimento

Air Liquide

Supervise customer service operations
Lead customer service teams
Manage area resources
Responsible for supervising customer service and operations, providing operational support to the entire area and leading customer service teams to achieve excellence

Job Summary

  • Responsible for supervising customer service and operations, providing operational support to the entire area and leading customer service teams to achieve excellence.
  • Actively manage area resources, controlling and monitoring operations processes, activities, and performance indicators to ensure contracted results are met according to quality standards, deadlines, and profitability.
  • Motivate the team and create strategies for exceeding results, directing the team to meet all customer needs and providing guidance on equipment, processes, and systems.

Matching Summary

Responsible for supervising customer service and operations, providing operational support to the entire area and leading customer service teams to achieve excellence.

Skills & Requirements

Must-have

  • supervise customer service operations
  • lead customer service teams
  • manage area resources
  • monitor performance indicators
  • ensure customer satisfaction
  • motivate the team

Nice-to-have

  • foster creativity and innovation
  • collaborative and respectful environment
  • drive organizational advantages
  • act with proactivity
  • deliver results with excellence

Key Requirements

  • Completed higher education

Work Rights

Not specified

Tailored Resume

Cover Letter