Customer Service Representative - Train Onsite Work From Home. Salary Up To $20/hourly - Johnson City, Tn

Publix Serving (Civica)

Johnson City, Tennessee, United States
Base: up to $20phly ($39,520 - $50,770 annually); ...
Training onsite, potentially remote
1-3 years work experience in related role
Proficient in microsoft office and windows
Effective verbal and written communication skills
Citi is seeking a Customer Service Representative for a training position that initially requires onsite presence in Johnson City, TN, with potential for remote work thereafter. The role involves assisting customers with inquiries, utilizing various computer systems, and ensuring compliance with regulations, all while offering a competitive salary and comprehensive benefits

Job Summary

  • This position requires completing onsite training at a state-of-the-art facility before potentially transitioning to a home office program.
  • The role involves analyzing client inquiries across different platforms to resolve issues while minimizing operating loss through adherence to regulations.
  • Employees receive competitive rates up to $20 per hour along with Day 1 health benefits, 401(k) match, and tuition reimbursement.

Matching Summary

Match Score: 85

Citi is seeking a Customer Service Representative for a training position that initially requires onsite presence in Johnson City, TN, with potential for remote work thereafter. The role involves assisting customers with inquiries, utilizing various computer systems, and ensuring compliance with regulations, all while offering a competitive salary and comprehensive benefits.

Salary

Base: Up to $20/hourly ($39,520 - $50,770 annually); Bonus/Equity: Discretionary and formulaic incentive awards possible; Benefits: Medical, dental, vision, 401(k), paid time off, parental leave

Skills & Requirements

Must-have

  • 1-3 years work experience in related role
  • Proficient in Microsoft Office and Windows
  • Effective verbal and written communication skills
  • Ability to navigate multiple systems concurrently
  • Excellent technical and data entry skills

Nice-to-have

  • Collaborative team environment
  • Flexible work strategies
  • Fast pace environment adaptability
  • Sound ethical judgment regarding conduct
  • Commitment to exceptional client experience

Key Requirements

  • High School diploma or equivalent
  • 1-3 years of related work experience
  • Full-time availability (40 hours per week)

Work Rights

Not specified

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