Técnico De Soporte Bilingüe (presencial En Monterrey-temporal))

DXC Technology Australia & New Zealand

Monterrey, Mexico
On-site
Hardware and software troubleshooting
Printer and mobile device support
Network and system maintenance
As a field support representative, you will proactively work with end-users to resolve IT incidents and requests related to software and hardware

Job Summary

  • As a field support representative, you will proactively work with end-users to resolve IT incidents and requests related to software and hardware.
  • You will manage preventive and corrective troubleshooting for printing systems, mobile devices, laptops, providing support at hardware, software, and network levels.
  • Join a team that works to create a culture of learning, diversity, and inclusion, dedicated to strong ethics and corporate citizenship.

Matching Summary

As a field support representative, you will proactively work with end-users to resolve IT incidents and requests related to software and hardware.

Skills & Requirements

Must-have

  • Hardware and software troubleshooting
  • Printer and mobile device support
  • Network and system maintenance
  • Active communication and teamwork
  • Customer satisfaction focus

Nice-to-have

  • Proactive problem identification
  • Learning and diversity culture
  • Strong ethical standards

Key Requirements

  • 3-5 years of IT industry experience
  • Windows OS, MS Office 365
  • Basic networking skills
  • Bachelor's degree in IT or related field

Work Rights

Not specified

Tailored Resume

Cover Letter