Customer Logistics Manager

Airbus Helicopters Canada Ltd

Fort Erie, Canada
**
5 years experience in customer support
3 years supervisory experience
Proficient in erp/mrp systems
** Airbus Helicopters Canada Ltd is seeking a Customer Logistics Manager for their Fort Erie location. This role involves overseeing after-sales support operations, managing a team of Customer Support Representatives, and ensuring customer satisfaction through effective logistics and relationship management. **

Job Summary

  • The Customer Logistics Manager oversees after-sales support operations for Airbus Helicopters Canada Limited.
  • This role involves managing a team and ensuring customer logistics concerns are addressed promptly.
  • The position requires strong analytical skills and the ability to collaborate across departments.

Matching Summary

Match Score: 75

** Airbus Helicopters Canada Ltd is seeking a Customer Logistics Manager for their Fort Erie location. This role involves overseeing after-sales support operations, managing a team of Customer Support Representatives, and ensuring customer satisfaction through effective logistics and relationship management. **

Skills & Requirements

Must-have

  • 5 years experience in customer support
  • 3 years supervisory experience
  • Proficient in ERP/MRP systems

Nice-to-have

  • Strong crisis management skills
  • Ability to work under pressure
  • Familiar with aviation maintenance methods

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Experience using Salesforce CRM

Work Rights

Not specified

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