Officer, Contact Center - India

Herbalife Nutrition Ltd

Bangalore, Karnataka, India
Remote
Excellent verbal communication skills
Ability to troubleshoot customer inquiries
Knowledge of marketing plans and products
The position supports the company's vision by providing excellent professional customer service to associates and customers

Job Summary

  • The position supports the company's vision by providing excellent professional customer service to associates and customers.
  • Responsibilities include handling inbound calls, making outbound calls, and tracking all interactions on the Herbalife Contact Management system.
  • Employees are expected to promote new products and sales tools while possessing strong knowledge of the company's marketing plan.

Matching Summary

The position supports the company's vision by providing excellent professional customer service to associates and customers.

Skills & Requirements

Must-have

  • Excellent verbal communication skills
  • Ability to troubleshoot customer inquiries
  • Knowledge of marketing plans and products

Nice-to-have

  • Proactive problem-solving mindset
  • Empathy in customer interactions
  • Willingness to take reasonable risks

Key Requirements

  • Adherence to Employee Handbook guidelines
  • Familiarity with Associate goals and business needs
  • Commitment to accurate response and follow-up

Work Rights

Not specified

Tailored Resume

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