SKECHERS USA Inc is seeking a Customer Service Representative for their St. Albans office, responsible for managing wholesale customer accounts and ensuring timely order processing. The ideal candidate should possess strong communication skills, attention to detail, and proficiency in MS Office, along with a positive attitude and industry knowledge
Job Summary
You will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear.
Working closely with our US and EU allocation teams, our sales team, and our warehouses, you will be the key contact in ensuring the orders run smoothly from point of order to delivery.
With competitive salary and benefits, plus opportunities for career growth, you can make your mark in the world of wholesale with Skechers!
Matching Summary
Match Score: 85
SKECHERS USA Inc is seeking a Customer Service Representative for their St. Albans office, responsible for managing wholesale customer accounts and ensuring timely order processing. The ideal candidate should possess strong communication skills, attention to detail, and proficiency in MS Office, along with a positive attitude and industry knowledge.
Skills & Requirements
Must-have
Excellent customer-facing communication skills
Effectively resolve queries
Manage wholesale orderbook
Liaise with internal departments
Proficient in MS Office Suite
Nice-to-have
Knowledge of fashion industry
Creative and forward-thinking
Positive and self-motivated
Key Requirements
Strong communication and interpersonal skills
Excellent written English
Detail-oriented, organised, numerate, and accurate in data entry
Able to interpret customer orders, emails, safety rules, policies, procedures, and operating/maintenance instructions