This role focuses on creating detailed customer specifications and handling technical queries to ensure full compliance with customer expectations
Job Summary
This role focuses on creating detailed customer specifications and handling technical queries to ensure full compliance with customer expectations.
The position requires maintaining documentation and supporting various audits including Halal, Kosher, RSPO, BRC, and ISO standards.
Candidates must collaborate effectively with internal sales, purchasing, and R&D teams while developing close relationships with customer technical teams.
Matching Summary
This role focuses on creating detailed customer specifications and handling technical queries to ensure full compliance with customer expectations.
Skills & Requirements
Must-have
Customer product specification generation
Technical and legal inquiry handling
BRC ISO and legal compliance knowledge
Halal Kosher RSPO certification support
Cross-functional stakeholder collaboration
Nice-to-have
Crisis inquiry management experience
Strong relationship building skills
Fluent English communication abilities
Key Requirements
Bachelor Degree in Food Science, Nutrition, or Biology
2 years experience in customer specification completion