Provide services to guests according to the operational goals and service standards set by the Four Seasons Group and the hotel
Job Summary
Provide services to guests according to the operational goals and service standards set by the Four Seasons Group and the hotel.
Checks in guest in an efficient and friendly manner, using guest name whenever possible and resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism.
Competitive Salary, wages, and a comprehensive benefits package including excellent training and development opportunities.
Matching Summary
Provide services to guests according to the operational goals and service standards set by the Four Seasons Group and the hotel.
Skills & Requirements
Must-have
Guest check-in and check-out
Customer complaint resolution
Handling guest inquiries
Financial transaction processing
Computer system utilization
Nice-to-have
Genuine heart and luxury service
Creating lasting impressions
Teamwork and employee experience
Key Requirements
Bachelor above education background
2-3 Years experience as a front office supervisor role