Fraud Activity Agent (italian-speaking) - Hybrid Bm01

Concentrix

Barcelona, Spain
Base: 20,000 euros grosspyear; bonus: up to 2,400 ...
Hybrid
Proficient or bilingual in italian
Advanced english proficiency
Fraud investigation experience
Concentrix is seeking an Italian-speaking Fraud Activity Agent for a hybrid role in Barcelona, focusing on fraud investigation and customer support. The position offers career growth opportunities, comprehensive training, and a supportive work environment, aimed at those passionate about customer service and technology

Job Summary

  • You will initiate investigations on suspicious fraud cases using internal tools and defined macros.
  • The role offers full paid training about the company and the project you will be working on.
  • Employees receive a permanent contract with a salary of 20000 euros gross per year plus up to 2400 euros in bonus.

Matching Summary

Match Score: 85

Concentrix is seeking an Italian-speaking Fraud Activity Agent for a hybrid role in Barcelona, focusing on fraud investigation and customer support. The position offers career growth opportunities, comprehensive training, and a supportive work environment, aimed at those passionate about customer service and technology.

Salary

Base: 20000 euros gross/year; Bonus: up to 2400 euros gross/year; Benefits: Full paid training, career development program

Skills & Requirements

Must-have

  • Proficient or bilingual in Italian
  • Advanced English proficiency
  • Fraud investigation experience
  • CRM and parcel tracking tools
  • iOS Android Windows OS knowledge

Nice-to-have

  • Strong interpersonal skills
  • Active listening and empathy
  • Conflict resolution abilities
  • Root-cause analysis insights
  • Proactive improvement initiatives

Key Requirements

  • Italian language proficiency required
  • English language proficiency required
  • Access to extended operational tools

Work Rights

Not specified

Tailored Resume

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