Catastrophe Claims Advisor Ii

TD Bank

Markham, Ontario, Canada
Base: $58,800 - $83,000 cad; bonus/equity: not spe...
Investigate, negotiate and settle claims
Support customer claims from start to finish
Review inspection reports and estimates
TD Insurance is dedicated to supporting customers at times of catastrophic loss, ensuring they feel fully supported and their urgent needs are met

Job Summary

  • TD Insurance is dedicated to supporting customers at times of catastrophic loss, ensuring they feel fully supported and their urgent needs are met.
  • As a Claims Advisor, you will investigate, negotiate and settle claims while providing advice and support to customers, and ensure they feel taken care of when it matters most.
  • TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously to help colleagues unlock their full potential.

Matching Summary

TD Insurance is dedicated to supporting customers at times of catastrophic loss, ensuring they feel fully supported and their urgent needs are met.

Salary

Base: $58,800 - $83,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Investigate, negotiate and settle claims
  • Support customer claims from start to finish
  • Review inspection reports and estimates
  • Follow up with customers on claim status
  • Adjust claims quickly and accurately
  • Leverage external vendors when appropriate

Nice-to-have

  • Considerate and methodical professional
  • Strong analytical skills
  • Empathy and compassion
  • Foster an inclusive, accessible environment
  • Cultivate our culture of care

Key Requirements

  • Two or more years of claims adjusting experience
  • Computer literacy
  • Excellent communication and customer service skills
  • Proven ability to negotiate win/win outcomes
  • Strong ability to review and investigate high-value claims
  • Excellent organization and time management skills
  • Proven ability to manage change
  • Dedicated to meeting or exceeding expectations
  • Strong attendance track record
  • Actively pursuing CIP designation preferred
  • Provincial claims licensing may be required

Work Rights

Not specified

Tailored Resume

Cover Letter