Import Airfreight Forwarding Manager / Assistant Manager (MNC / CargoWise / East) AL70

TRUST RECRUIT PTE. LTD.

Singapore
Cargowise system experience
Airfreight import workflows
Team supervision and coaching
The role involves leading and coaching the Airfreight Import Customer Service team to ensure efficient end-to-end operations

Job Summary

  • The role involves leading and coaching the Airfreight Import Customer Service team to ensure efficient end-to-end operations.
  • Candidates must possess strong expertise in CargoWise systems and airfreight import processes including customs compliance.
  • The position requires monitoring daily activities, tracking team performance against SLAs, and coordinating with cross-functional departments.

Matching Summary

Match Score: 85

The role involves leading and coaching the Airfreight Import Customer Service team to ensure efficient end-to-end operations.

Skills & Requirements

Must-have

  • CargoWise system experience
  • Airfreight import workflows
  • Team supervision and coaching
  • Customs compliance knowledge
  • Import documentation management

Nice-to-have

  • Process improvement initiatives
  • Strong problem-solving skills
  • Effective stakeholder management
  • Customer escalation handling

Key Requirements

  • Supervisory experience in airfreight import customer service
  • Hands-on experience using Cargowise system
  • Understanding of billing and job closure processes

Work Rights

Not specified

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