Outreach Client Success Specialist (Survey Engagement Specialist) Contract until Dec 2026 (renewable) Working Hours: Mon-Fri office hours Central : Havelock Road / Newton Key Responsibilities: Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments Programme Highlights: Gain practical experience in survey operations and statistical processes Rotate through different roles to understand various aspects of the department Build your communication and interpersonal skills by engaging with a wide range of survey participants Develop specialized expertise in areas that match your career aspirations Job Requirements: Good tertiary qualifications Strong analytical and problem-solving skills Excellent communication and interpersonal skills A keen learner and self-starter Interested candidate please click "APPLY" to begin your job searc