Troubleshooting standard and custom salesforce features
Technical expertise in product areas
Analytical and problem-solving skills
This position is for individuals with a disability certificate
Job Summary
This position is for individuals with a disability certificate.
The mission is to contribute to Salesforce's growth by maximizing customer satisfaction through high technical skills and prompt, polite, and accurate support services.
Salesforce is the #1 AI CRM where humans and agents drive customer success together, and innovation is a way of life.
Matching Summary
This position is for individuals with a disability certificate.
Skills & Requirements
Must-have
troubleshooting standard and custom Salesforce features
technical expertise in product areas
analytical and problem-solving skills
customer expectation management
effective time management in fast-paced environment
multitasking under pressure
Nice-to-have
passionate about bettering business and world
driving innovation
keeping Salesforce core values at heart
trailblazer mindset
Key Requirements
Bachelor's degree in Computer Science or equivalent experience
3-5+ years of experience in technical support or service
understanding of internet technologies
knowledge of system integration technologies
database concepts and SQL knowledge
object-oriented design and programming concepts
front-end and back-end software development knowledge