Orders Processing Specialist (hybrid-costa Rica)

Xumo LLC

Costa Rica
**
Process circuit and equipment sales orders
Process disconnect service requests
Knowledge of nitel service offerings
** Xumo LLC is seeking an Orders Processing Specialist in Costa Rica, responsible for processing customer sales orders and disconnect requests while ensuring high-quality customer service. The role requires strong problem-solving skills, attention to detail, and the ability to thrive in a fast-paced environment. **

Job Summary

  • As the Order Processing Specialist, you will be responsible for processing all circuit and equipment customer sales orders and disconnect service requests.
  • You will deliver information and resolve issues in an accurate and timely manner, while developing strong relationships with internal/external customers.
  • The ideal candidate will be comfortable in an “all hands on deck” environment, loves solving problems and can thrive in a fast-changing culture.

Matching Summary

Match Score: 75

** Xumo LLC is seeking an Orders Processing Specialist in Costa Rica, responsible for processing customer sales orders and disconnect requests while ensuring high-quality customer service. The role requires strong problem-solving skills, attention to detail, and the ability to thrive in a fast-paced environment. **

Skills & Requirements

Must-have

  • process circuit and equipment sales orders
  • process disconnect service requests
  • knowledge of Nitel service offerings
  • accurate data entry skills
  • intermediate Microsoft Office skills

Nice-to-have

  • strong customer service skills
  • comfortable in an all hands on deck environment
  • thrive in a fast-changing culture
  • continuous improvement of processes

Key Requirements

  • Bachelor’s degree with at least 2 years customer service or order processing experience
  • 2-3 years fast-paced customer service or order management experience
  • detail-oriented with transactional work
  • sound numerical skills
  • SAP, CRM or ERP highly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter