Job Summary

• Lead, train, mentor, and support a team of Production Support Engineers providing troubleshooting for automated diagnostics molecular laboratory hardware and software.
• Drive continuous process improvement programs, manage assets, and oversee production line metrics such as uptime, downtime, and utilization.
• Ensure timely completion of all production line support operations, meeting quality standards, and maintaining current standard operating procedures.

Matching Summary

Salary

$100,000 - $138,000 / year; Not specified; Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO/FTO, Tuition Reimbursement, ESPP

Skills & Requirements

Key Requirements

• Bachelors degree
• 3+ years experience in high complexity lab environment
• 3+ years experience in equipment support
• 2+ years experience managing technical team
• 2+ years Field Service Engineering experience
• 2+ years experience with automated NGS workflows
• 2+ years experience with basic programming logic
• 2+ years experience qualifying laboratory equipment
• 2+ years experience conducting causal analysis
• 2+ years experience developing equipment operational metrics

Work Rights