Field Service Technician 1

LNW GAMING ANZ PTY LTD

New York, NY, United States
Client-site product servicing
Hardware and software diagnostics
Technical customer support
At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for iconic casinos worldwide

Job Summary

  • At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for iconic casinos worldwide.
  • This Technician role involves performing client-site servicing, repair, and installation of company products including hardware and software systems.
  • The role requires diagnosing failures, providing technical support, minimizing customer downtime, and preparing reports on product failure trends.

Matching Summary

At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for iconic casinos worldwide.

Skills & Requirements

Must-have

  • client-site product servicing
  • hardware and software diagnostics
  • technical customer support
  • system equipment maintenance
  • mechanical and systems failure diagnosis

Nice-to-have

  • cost effective repair solutions
  • report preparation for failure analysis
  • customer contact on service issues

Key Requirements

  • work authorization
  • technical repair experience
  • customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter