Patient Service Representative (psr) - Per Diem

Advocate Aurora Health

Dreyer, Illinois, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Per diem (part-time as needed)
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Aurora Health is seeking a Patient Service Representative for a per diem role in Dreyer, Illinois, to provide high-quality service to patients through scheduling, registration, and billing support. The position requires customer service experience, preferably in a healthcare setting, and offers competitive compensation without additional benefits

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments.
  • Employees are responsible for accurate billing entry, managing medical records, and resolving patient inquiries regarding bills and test results.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a Patient Service Representative for a per diem role in Dreyer, Illinois, to provide high-quality service to patients through scheduling, registration, and billing support. The position requires customer service experience, preferably in a healthcare setting, and offers competitive compensation without additional benefits.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for complex patient issues

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter