Acquire Intelligence exists to help businesses unlock smarter ways of working by combining the best of people, process, and automation
Job Summary
Acquire Intelligence exists to help businesses unlock smarter ways of working by combining the best of people, process, and automation.
As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships.
Guest Services Agent is a highly focused, energetic, and proactive professional dedicated to ensuring exceptional guest experiences from answering customer inquiries, confirmation of reservations through to post-departure.
Matching Summary
Acquire Intelligence exists to help businesses unlock smarter ways of working by combining the best of people, process, and automation.
Skills & Requirements
Must-have
Exceptional guest experiences
Handle inquiries from various channels
Reservation management
Issue resolution
Customer relationship management
Work across multiple countries and time zones
Nice-to-have
Curious and Clever
Entrepreneurial Energy
Fast with Intent
Laugh and Learn
Ambitious, growth mindset
Key Requirements
Demonstrated experience in a high-volume, fast-paced customer service role
Competency across required software programs
Understand and comply with rate strategies and distribution functionalities
Experience with industry-specific applications preferred