Senior Customer Success Manager

Genesys

Melbourne, Australia
10+ years in customer success
Experience with enterprise clients
Consultative selling skills
Genesys empowers organizations to improve loyalty and business outcomes

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes.
  • As a Senior Customer Success Manager, you will act as a strategic advisor to high-value enterprise customers.
  • You will engage directly with C-level executives to drive long-term value realization.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes.

Skills & Requirements

Must-have

  • 10+ years in customer success
  • Experience with enterprise clients
  • Consultative selling skills

Nice-to-have

  • Strong communication skills
  • Experience with AI technologies
  • Ability to influence stakeholders

Key Requirements

  • Bachelor's degree in Business or Technology
  • Experience with Salesforce and Gainsight
  • Proven track record in managing complex relationships

Work Rights

Must have work rights in Australia

Tailored Resume

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