Assistant Relationship Manager

Capital One

Jericho, NY, US
Jericho, ny: $75,400 - $86,100 annual; pyrt-time r...
Onsite
High school diploma or ged equivalent
2+ years of sales or customer service experience
Strong multitasking and attention to detail skills
The Assistant Relationship Manager serves as the primary point of contact for dealer customer service escalations and provides high-touch concierge service

Job Summary

  • The Assistant Relationship Manager serves as the primary point of contact for dealer customer service escalations and provides high-touch concierge service.
  • This role requires managing outstanding dealer sales items including agreements, cancellations, title issues, and receivables while collaborating cross-departmentally.
  • Candidates must be available to work approximately three Saturdays a month and up to two Sundays a month to cover dealer inquiries.

Matching Summary

The Assistant Relationship Manager serves as the primary point of contact for dealer customer service escalations and provides high-touch concierge service.

Salary

Jericho, NY: $75,400 - $86,100 annual; Part-time roles prorated based on hours; Comprehensive health and financial benefits included

Skills & Requirements

Must-have

  • High School Diploma or GED equivalent
  • 2+ years of Sales or Customer Service experience
  • Strong multitasking and attention to detail skills
  • Effective verbal and written communication abilities
  • Ability to work in-office 5 days weekly

Nice-to-have

  • Associate's Degree preferred
  • Experience with quality assurance processes
  • Process management strengths
  • Energetic and fun personality traits
  • Problem-solving mindset

Key Requirements

  • High School Diploma or GED
  • 2+ years Sales or Customer Service experience
  • US Work Authorization (No Sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter