Patient Service Representative (psr) - Full-time -gastroenterology (niles)

Advocate Aurora Health

Niles, Wisconsin, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High-quality patient service
Emr system registration
Answering multiple phone lines
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • High-quality patient service
  • EMR system registration
  • Answering multiple phone lines
  • Resolving patient inquiries
  • Verifying insurance eligibility

Nice-to-have

  • Great interpersonal skills
  • Team player
  • Working knowledge of eClinicalWorks

Key Requirements

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter